It's really encouraging when customers write in to us with comments. All comments, both good and bad are welcome as it's only by getting feed nack like this that we can improve. Listed below are some recent quotes that we have gathered together.
A FEW ONE LINERS FROM OUR CUSTOMERS TO START WITH...

We have already recommended you! – Liz Deuhurst (Ivory White)

Already recommended you (The Design Room)

Nice people to do business with! (Gordon Lindsay)

A slight hiccup with delivery 3 items omitted but delivered the following week. Very Prompt Resolve! (Clan Contract Interiors)

I think your product and service is brilliant, and I have been most impressed with the way all orders & after sales have been dealt with. It has been a Joy to work with you. (LMB Design)

From Emma Clark of Designs For All Occasions

Hi Jack,

Just wanted to say a huge Thank You for getting order ref 1/2946 back to us quickly. The Aston units looked great!

Many Thanks again,

Dear Jan
 
We really were so grateful to you for the fabulous furniture which was greatly admired. We were very proud of the stand and hope that it reflected the excellence of two of our members'  products. 

Again, very many thanks.
 
Best wishes
 
Dids Macdonald                                              
Chief Executive                                              
ACID (Anti Copying In Design)

Hello Jack

Just a little note to say how nice the Merrick units look in the show home - especially the corner unit you made for us.

As usual your service was excellent and arrived on time!!!! Great job

Thank you
Kind regards
Louise
 
Louise Tucker-Kasonali
Tucker-Kasonali Interior Design

Hello Jack,

Since installing my design scheme which used a lot of your furniture in the Ebony finish earlier this year we have had professional photo’s taken, and I must say your furniture looks fantastic! I don’t know if anything was mentioned at the time but I would like to personally thank you for the effort in resolving the finish issues with that particular furniture.

Kind Regards,
Emma Clark

Designs For All Occasions
Hi James,
Thank you very much for your time spent with us yesterday showing us around your very impressive workshops. We thought the workmanship was of a very high standard, particularly the paint finishes.
We would like to send you some of our drawings of our proposed fitted units for our new house for you to price .
Thank you too for the wood samples.

Kind regards

Diana Bailey & Mike Lewis
BAILEY LEWIS
The Quay
Burnham-on-Crouch
Essex CM0 8AX
Current issue of Building and Facilities News - headline of article reads
"Jan Cavelle: A Quality You Can Trust"

Jan Cavelle is one of the most divese and creative furniture suppliers in the country to date. From a talented carpenter crafting detailed works over a six month period time scale, to a major production line producing over 100 items a week, they cater for every taste and volume required. ....the reputation of Jan Cavelle is built on a solid foundtion of trust and quality. In recognition of the dedication to offering the very best service available, Jan Cavelle has been presented with the Commitment to Excellence Award to acknowledge their hard work and unbeatable customer loyalty. Jan Cavelle don't just sell furniture, they sell a complete service. They believe in building relationships that last along with producing high quality, unique products"

One of our clients came up to Jan at Decorex 2007 and saiud "You made me half an hour late for my meeting the other day". It transpired that he had been so engrossed in reading the web site, he hadn't realized the time!
Corner House Interiors

"Many thanks for your efficient response to this matter. It is very rare these days that a supplier prides themselves on customer satisfaction such as you have shown".

Laura Barnett
Partner, LMB design

Dear Jack,
First of all, thank you so much for dealing with this matter so quickly, efficiently and not causing me any further headaches.  It is so nice to be dealing with such a professional company (believe me, many suppliers and manufacturers are not). 

AMANDA ROSA

“I worked with Jan Cavelle 2 years ago for the first time, they made some custom designed items for an hotel project I was working on – Dakota, Nottingham.

At the last minute I needed one extra piece urgently, which they turned round extremely quickly. I was very impressed with their professionalism and quality under a restricted time-scale and will always remember how they didn’t make a drama out of a crisis”.

MARY ENSOR INTERIORS

"Just a note to say many thanks for the bedside tables. I was really impressed with the final result. They look absolutely great - all beautifully made. I am looking forward to seeing them in situ once the project is complete".

LUCY LANE FOX

"Furnishing the award-winning, prestigious hotel that Calcot Manor is, demands reliable supply as well as beautiful furniture.  I was really pleased with the service from Jan Cavelle. Delivery of the ordered pieces was punctual, unlike some other suppliers I deal with. It was a pleasure to deal with the friendly team there and I would have no hesitation in recommending the company."

BRIAN WORTHINGTON ASSOCIATES

"I would like to sincerely thank you for your timely delivery of the bespoke furniture. My client telephoned last week to say she had just seen the furniture in situ and stated it was absolutely fabulous. She was so impressed with your outstanding quality. My assistant has just returned from Beijing for the final installation where she informed me that the coffee tables were quite beautiful and now wants a pair for herself. It was brilliant to liaise with you and Jan directly on this sizeable project".

DEAN COURT HOTEL - YORK

We commissioned our Architects, DSP of York, to design a "top quality look" for our guest rooms, in a contemporary style-led design.

The furniture for the rooms needed to match that brief and exude quality and style. The Aston range from Jan Cavelle was by far the most impressive range we viewed. More importantly the service we received from Jan Cavelle matched the product!

It is a pleasure to recommend a Company that has served us as well as we feel we serve our guests... A rarity these days.

MICHAEL PRIEST DESIGNS

From Michael Priest

"I was really impressed with the quality and finish of the tables and the chairs you supplied.

The service which I received from Jan Cavelle was courteous and helpful and the furniture was delivered within the agreed lead time"

VOGUE INTERIORS

"Through my many years experience of working with Jan Cavelle I have found them an Invaluable, reliable, supplier.
Jack has been my recent point of contact who has proved responsive, polite and professional.
Having made prolific use of the bespoke service I have found the realisation of my designs accurate and well finished.
As a whole I admire their ability to provide flexible design solutions with commercially relevant aesthetic.! "

LIZ MILLIINGTON

From Liz Millington, Interior Designer, of the refurbishment programme at Ragdale Hall in Leicestershire.

"Jan Cavelle's furniture has been used in the corridors we have refurbished recently. Together with the new wallpaper, the overall effect is beautiful and the feedback received from guests is fantastic,they love it."

INTERIORS OF CHISWICK

Just wanted to say thankyou for all your help over the last few weeks. We are a fairly new account with you and the quality of service we have received has been second to none. Quick and prompt delivery and the quality and finish has met up to ours and our clients expectations. Many thanks again and look forward to working with you in the future.

IVORY WHITE

"A big thank you to Jack and the whole team for always being so efficient,
polite and helpful. It's been an absolute pleasure to deal with you all."