FLEXIBILITY, CHOICE, QUALITY
We aim to offer the widest range in terms of style, finish and cost as standard items. Every piece can be customized in the different finishes and colours offered and looks can be vastly changed with choice of handles. Sizes of standard items can be altered to suit. Additions from glass tops to cable holes present no problem. We are able to do this because the furniture is handcrafted here
in Suffolk.
BESPOKE PIECES
We are able to make up pieces to order on the same timescales as our standard pieces. Timbers, different materials and finishes not shown in our brochure can be obtained. All you need to do is give our sales office a sketch for a fast and competitive quote.
NO PIECE TOO SMALL, NO RUN TOO LARGE
We cater for one off pieces but are also able to cater for short runs, for example for the hospitality trade. We value all business and equal care is taken throughout.
SPEED AND FLEXIBILITY OF DELIVERY
We understand that these days markets require fast delivery times. In our factories here in Suffolk, we continually work to very fast delivery times. If you need it expressed faster than our average, simply
tell us and we can often do this to help. While many of our standard deliveries are to warehouses, we can arrange to deliver to private houses or install hotel bedrooms. Just ask us to quote.
THE ENVIRONMENT
It is our absolute commitment to continually work at reducing carbon emissions across every aspect of our business. As a naturally renewable source,
timber is the most environmentally friendly raw material used today. We take care to buy only from suppliers who are part of the Chains of Custody schemes which can be traced back to well managed forests and demonstrate commitment to improving sustainability. We continually test and introduce new finishing methods with lower and lower emissions. Even our bubble wrap has gone green!
PERSONAL SERVICE
Friendly, personal customer service is out ultimate aim at all times, from the moment you contact our sales staff right through to having your furniture delivered. All members of staff will be doing their
utmost to make your personal order everything you could possibly want.
RELIABILITY
We appreciate that by ordering from us, our customers are putting their faith in us and we are totally committed to justifying this. At time of order, we will confirm your order, its price and a delivery date and undertake to meet this. If you have a contract date, we understand you need it met.
PRICE
We are keenly aware of the competitive markets our customers work in today. Prices given are for one-offs but we are happy to work out the maximum discounts we possibly can for larger quantities. Our sales staff will also advise how best to meet maximum quality with your budget